Pharmacy Technician Skills Checklist

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(Pharmacy Technician)

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I hereby certify that ALL information I have provided on this skills checklist and all other documentation, is true and accurate. I understand and acknowledge that any misrepresentation or omission may result in disqualification from employment and/or immediate termination.

Instructions:This checklist is meant to serve as a general guideline for our client facilities as to the level of your skills within your nursing specialty. Please use the scale below to describe your experience/expertise in each area listed below.

Proficiency Scale:

1 = No Experience
2 = Need Training
3 = Able to perform with supervision
4 = Able to perform independently

Communication

Organize written and oral communication in a logical manner:

★★★★

Question other health care professionals to collect pertinent patient information:

★★★★

Communicate appropriately with the level of understanding of one’s audience:

★★★★

Use good listening skills in all aspects of job:

★★★★

Interested in improving self and asks questions:

★★★★

Other by site:

★★★★

Other by site:

★★★★

Patient Interaction / Staff Relations

Greets patient and introduces self:

★★★★

Puts others at ease:

★★★★

Interview patient or caregiver to collect pertinent patient information:

★★★★

Use different strategies for communicating with non-English speakers or impaired patients:

★★★★

Exhibit empathy and compassion:

★★★★

Cooperation / Diplomacy and Tact with Staff:

★★★★

Emotional Maturity to Function Under Stress:

★★★★

Appropriate Conversation with Staff/Patients:

★★★★

Use of Correct Terminology:

★★★★

Sensitivity to Patient Comfort:

★★★★

Other by site:

★★★★

Personal Characteristics

Problem solve in the workplace to better a situation:

★★★★

Adaptable to change; industrious:

★★★★

Ability to learn and retain information:

★★★★

Sufficient speed in completing tasks:

★★★★

Ability to adapt to new procedures:

★★★★

Displays initiative:

★★★★

Demonstrate ethical behavior with emphasis on confidentiality and protocols:

★★★★

Maintain emotional stability under stress:

★★★★

Accept direction and guidance from supervisor/faculty:

★★★★

Understands differing facility procedures and adapts easily:

★★★★

Arrives for shift on time / punctual:

★★★★

Undertaking appropriate & additional duties:

★★★★

Maintains impeccable personal hygiene & professional appearance:

★★★★

Anticipates doctor’s/co-worker needs:

★★★★

Neatness in accomplishing work:

★★★★

Other by site:

★★★★

Essential Job Functions

Collect pertinent patient information for pharmacist:

★★★★

Locate specific information from medical record/electronic device:

★★★★

Understand pharmacist needs to manage pharmacy services:

★★★★

Demonstrate proficiency with word processing and database software:

★★★★

Use internet, email, and medication databases:

★★★★

Follow procedure for purchasing pharmaceuticals, devices, and supplies:

★★★★

Understand and comply with State/Federal laws:

★★★★

Compound sterile and non-sterile products:

★★★★

Prepare an IV admixture:

★★★★

Observe or prepare a TPN order:

★★★★

Suggest alternative sources for unavailable products:

★★★★

Understand pricing and product alternatives:

★★★★

Know proper storage conditions for pharmaceuticals:

★★★★

Return expired, damaged or recalled pharmaceuticals:

★★★★

Prevent and report medication errors:

★★★★

Inventory and maintain records for controlled substances:

★★★★

Screen medication orders/prescriptions for completeness:

★★★★

Create new patient profile:

★★★★

Enter information accurately into computer for label and MAR:

★★★★

Accurately prepare medication order/prescription:

★★★★

Dispose of hazardous materials/waste:

★★★★

Prepare and label repackaged products:

★★★★

Process reimbursement claim forms:

★★★★

Sterilize a laminar or horizontal air flow hood:

★★★★

Eﬃciently deliver the correct medication:

★★★★

Know policies for distribution of medications/controlled substances:

★★★★

Know patient consultation limits for technician:

★★★★

Handle third party rejection claims:

★★★★

Prevent and report medication errors:

★★★★

Work a cash register:

★★★★

Reconstitute a granular antibiotic into suspension form:

★★★★

Prepare, store and distribute investigational drug products:

★★★★

Obtain technician licensure and certification:

★★★★

Determine patient eligibility and co-pay:

★★★★

Calibrate a device:

★★★★

Age Specific Competencies

Infant (Birth - 1 year):

★★★★

Preschooler (ages 2-5 years):

★★★★

Childhood (ages 6-12 years):

★★★★

Adolescents (ages 13-21 years):

★★★★

Young Adults (ages 22-39 years):

★★★★

Adults (ages 40-64 years):

★★★★

Older Adults (ages 65-79 years):

★★★★

Elderly (ages 80+ years):

★★★★